Terms and Conditions

What Type Of Information Do we Collect?

We receive, collect and store any information you enter on our website or provide us with in any other way. In addition, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email address and phone number), comments, feedback and recommendations. Names and email addresses will be collected on account creation and login to our members area, as well as upon purchasing any items, physical products or other displayed products from our store, or downloading any free content. This is used for verification purposes and by creating an account, you consent to marketing emails. To remove your consent to marketing emails but keep your account active, please contact us.

How We Collect The Information

Your information is collected when you create an account or sign in to our services. Cookies are used to preserve log-in and account states across pages on this website.

Why We Collect Such Information

We collect personal and non-personal information for the following purposes:

1) To provide and operate our services to the best of our ability

2) To provide our customers with assistance and technical support

3) To comply with any applicable laws and regulations

4) Occasionally we may contact you with details of general or personalised service related notices or promotions

5) To create aggregated statistical data and other aggregated and/or inferred non-personal information which we may use to improve our respective services

How We Store, Use, Share and Disclose Your Information

Our website is hosted on the wix.com platform. Your data may be stored through wix.com’s data storage, databases and the general wix.com applications on secure servers behind a firewall. We do not store your data in any other way.

All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Master Card, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit and debit card information by us and any of our service providers. Our payments are processed directly by Barclaycard in the UK and not a third party aggregator (such as PayPal).

Your information may also be gathered by a Facebook Pixel and used to gather custom audiences.

We do not share your information with any third parties, unless specifically called on to do so by law enforcement agencies.

Your information may be used for marketing emails.

How We Use Your Information To Communicate To You

We may contact you to notify you regarding a recording or event, to troubleshoot issues with a recording or event, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or phone.

How We Use Cookies and Tracking Tools

Cookies are implemented on every site built by Wix. Google Analytics is used for, but not limited to, tracking how many people come to our site and how long they stay on each page. Cookies are used to preserve log-in and account states across pages on this website.

How You Can Withdraw Your Consent

If you no longer want us to process your data, please contact us at james@presentdayproduction.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website. If we make material changes to this policy we will notify you here that it has been updated so that you are aware of the information we collect, how we use it, and under what circumstances.

Free Test Master Samples

PresentDayProduction offers a free test master to evaluate whether you'd like to purchase a mastering session with us. The free test master is a sample consisting of the full audio file. This audio file must NOT be used in any commercial release, demonstration or any other possible publicly-consumable media format. Commercial use of the master is only permitted after payment has been accepted for the project. Anyone found to be in breach of this term will be asked to remove the media.

Email Subscription

By making a purchase, including any free items from our web store, or by contacting us using a contact form, you agree to be added to our mailing list. You can unsubscribe at any time by clicking the "unsubscribe" link in the emails we send you.

PresentDayProduction Studio Monitor Returns Policy

Buyers can return a speaker system purchased from presentdayproduction.com within 30 days as long as the product is in as-new visual condition and fully-functioning operation. Orders being returned after delivery will be refunded when the undamaged product has been returned to the requested returns address and payment will be made in full.

Customers are liable to pay in full for any costs pertaining to the return of a product and Cosmic Audio Ltd holds no liability for covering costs on the behalf of a customer.

Currency Exchange Liability Disclaimer

Cosmic Audio Ltd utilizes its best efforts to process all international transfers and refunds promptly and accurately. However, the Customer acknowledges and agrees to the following regarding currency exchange:

No Liability for Discrepancies: Cosmic Audio Ltd shall not be liable for any currency exchange rate fluctuations, discrepancies, losses, charges, or fees incurred by the Customer when receiving or sending funds in a currency different from the transactional currency used on the Cosmic Audio Ltd platform (usually GBP).
Final Amount: The amount credited or debited to the Customer's account will be the amount equivalent to the original transaction amount after it has been converted by the Customer's bank, card issuer, or payment processor, according to the prevailing exchange rate and any applicable fees determined solely by those external entities. Cosmic Audio Ltd has no control over these external rates or fees.
Finality of Refund/Transfer: The amount issued by Cosmic Audio Ltd in the original currency will be deemed the final and complete amount of the refund or transfer, regardless of the final monetary value received by the Customer in their local currency.

AI Service Terms & Conditions

1. Use of Artificial Intelligence

Cosmic Audio Ltd uses advanced Artificial Intelligence (AI) to provide creative ideation, scripting, and production advice. By using these services, you acknowledge that the system is an automated tool and agree to be bound by these specific terms in addition to our general Terms and Conditions.

2. Monitoring and Data Logging

To maintain the safety and integrity of our systems, all user interactions with the AI are logged in real-time. This includes user inputs, generated outputs, and account metadata. These logs are monitored by our team to prevent the generation of harmful, illegal, or prohibited content.

3. Zero Tolerance for Misuse

Any attempt to "jailbreak," exploit, or use our AI services for the purpose of generating prohibited content—including but not limited to hacking, illegal activities, or offensive material—is instantly flagged.

4. Enforcement and Account Action

We reserve the right to review flagged incidents immediately.

Minor Violations: May result in a formal warning or temporary restriction.
Extreme Cases: We reserve the right to permanently suspend your account without a refund and, where necessary, pursue further legal action or report activity to relevant authorities.

Refund Policy: 30-Day Client Acquisition Blueprint

We offer a 100% Satisfaction Guarantee based on the successful implementation of our systems. To be eligible for a full refund of the Client Acquisition Blueprint, customers must meet the following criteria:

Full Completion: You must have completed 100% of the course modules and lessons.
Proof of Implementation: You must provide documented evidence (e.g., emails, outreach logs, campaign screenshots, or completed worksheets) demonstrating that you have diligently executed every step of the 30-day blueprint.
30-Day Evaluation: Refund requests must be submitted after the full 30-day implementation period but within 45 days of the initial purchase, proving the materials did not yield results for your specific business despite genuine effort.

Bonus Retention: In the event a refund is granted, you are permitted to keep the "Scripts Vault" and the "Grand Slam Offer" bonus materials as a thank-you for trying the program.

All refund requests should be sent to james@presentdayproduction.com with the subject line "Blueprint Refund Request" along with your supporting documentation.

Registered Office

Cosmic Audio Ltd, Unit 2, The Old Barn Works, Fluxs Lane, Epping, Essex, United Kingdom, CM16 7PE

Registered company in the United Kingdom and Wales: 09090005

Customer service email:

info@presentdayproduction.com