top of page

terms and conditions

What Type Of Information Do we Collect?


We receive, collect and store any information you enter on our website or provide us with in any other way.  In addition, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  We may also collect personally identifiable information (including name, email address and phone number), comments, feedback and recommendations. Names and email addresses will be collected on account creation and login to our members area, as well as upon purchasing any items, physical products or other displayed products from our store, or downloading any free content. This is used for verification purposes and by creating an account, you consent to marketing emails. To remove your consent to marketing emails but keep your account active, please contact us.


How We Collect The Information


Your information is collected when you create an account or sign in to our services. Cookies are used to preserve log-in and account states across pages on this website.


Why We Collect Such Information


We collect personal and non-personal information for the following purposes:


1)  To provide and operate our services to the best of our ability

2)  To provide our customers with assistance and technical support

3)  To comply with any applicable laws and regulations

4)  Occasionally we may contact you with details of general or personalised service related notices or promotions

5)  To create aggregated statistical data and other aggregated and/or inferred non-personal information which we may use to improve our respective services


How We Store, Use, Share and Disclose Your Information


Our website is hosted on the platform.  Your data may be stored through’s data storage, databases and the general applications on secure servers behind a firewall.  We do not store your data in any other way.


All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Master Card, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit and debit card information by us and any of our service providers.  Our payments are processed directly by Barclaycard in the UK and not a third party aggregator (such as PayPal).


Your information may also be gathered by a Facebook Pixel and used to gather custom audiences.


We do not share your information with any third parties, unless specifically called on to do so by law enforcement agencies.

Your information may be used for marketing emails.


How We Use Your Information To Communicate To You


We may contact you to notify you regarding a recording or event, to troubleshoot issues with a recording or event, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or phone.


How We Use Cookies and Tracking Tools


Cookies are implemented on every site built by Wix. Google Analytics is used for, but not limited to, tracking how many people come to our site and how long they stay on each page.  Cookies are used to preserve log-in and account states across pages on this website.


How You Can Withdraw Your Consent 


If you no longer want us to process your data, please contact us at


Privacy Policy Updates


We reserve the right to modify this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately upon their posting on our website.  If we make material changes to this policy we will notify you here that it has been updated so that you are aware of the information we collect, how we use it, and under what circumstances.

Free Test Master Samples

PresentDayProduction offers a free test master to evaluate whether you'd like to purchase a mastering session with us. The free test master is a sample consisting of the full audio file. This audio file must NOT be used in any commercial release, demonstration or any other possible publicly-consumable media format. Commercial use of the master is only permitted after payment has been accepted for the project. Anyone found to be in breach of this term will be asked to remove the media.

PresentDayProduction Studio Monitor Returns Policy

Buyers can return a speaker system purchased from within 30 days as long as the product is in as-new visual condition and fully-functioning operation.

Registered Office

Cosmic Audio Ltd, Unit 2, The Old Barn Works, Fluxs Lane, Epping, Essex, United Kingdom, CM16 7PE

Registered company in the United Kingdom and Wales: 09090005


Customer service email:

bottom of page